Charter for people living with stroke

Charter for people living with stroke

This charter describes what care and support services should be available to you when the hospital stroke unit discharges you.

This charter describes what care and support services should be available to you when the hospital stroke unit discharges you.

This charter is for people who have had a stroke

The charter is about services you should receive in the community if you need them.

 

The charter was written by people who have had a stroke, MSPs and people providing services.

 

It is not a Government policy document.

 

This charter is for people who have had a stroke

Charter standards

Services should help you to:

 

• Recover.

• Rehabilitate.

• Help yourself.

Charter standards

Charter standards

Services should be:

 

• High quality.

• Available.

• About your needs.

Charter standards

Care and support services should help you be:

Services should be:

 

• Active.

• Independent.

• Well.

• Confident.

Care and support services should help you be:

Health

Specialist support team.

 

• Occupational Therapist.

• Physiotherapist.

• Speech and Language Therapist.

• Orthoptist.

• Orthotist.

Health

Health workers in discussion

Health

Specialist support team.

 

• Dietitian.

• Doctor.

• Nurse.

• Social Worker.

• Clinical Neuropsychologist.

Health

Health workers in discussion

Health

Stroke therapist outpatient and community services.

Health

Stroke therapist outpatient and community services.

Out patient  reception area

Health

Self-referral to stroke outpatient and community services.

Health

Self-referral to stroke outpatient and community services.

Health

Help to be as well as possible.

Health

Help to be as well as possible.

Group of people posing for photo

Health

Yearly check-up.

Health

Health check up

Yearly check-up.

Health

Active lifestyle programmes.

Health

Active lifestyle programmes.

Men taking exercise

Information and Communication

Support to make decisions.

Information and Communication

Support to make decisions.

Health worker and patient in discussion

Information and Communication

An independent advocate if needed.

Information and Communication

An independent advocate if needed.

Scottish Independent Advocacy Alliance

Information and Communication

Easy to understand information.

Information and Communication

Easy to understand information.

Easy to understand symbols

Information and Communication

Staff who help you to communicate.

Information and Communication

Staff who help you to communicate.

Man using a light writer

Social services, housing and benefits

Social services support.

Social services, housing and benefits

Social services support.

Shopping in a supermarket

Social services, housing and benefits

Housing support.

Social services, housing and benefits

Housing support.

House symbol

Social services, housing and benefits

Money and benefits advice.

Social services, housing and benefits

Money and benefits advice.

Money symbol

Equipment

Specialist seating.

Equipment

Specialist seating.

Picture of a powerchair

Equipment

Wheelchair.

Equipment

Wheelchair.

Picture of a man using a manual wheelchair

Equipment

Mobility equipment.

Equipment

Mobility equipment.

People usinh mobility aids

Equipment

Home equipment and adaptations.

Equipment

Pictures of wheelchair ramp and toilet adaptations

Equipment

Specialist communication aids.

Equipment

Communication aids

Transport

Driving assessment.

Transport

Disabled person driving a car and a blue badge parking permit

Transport

Accessible transport.

Transport

Pictures of wheelchair users boarding vehicles

Activities

Work and volunteering.

Activities

Working in a shop

Activities

Doing things.

Activities

Working in a workshop setting

Support Groups

Support groups.

Support Groups

Pictures of groups of people

Services for Carers and Families

Help, education and support.

Services for Carers and Families

Family group

Chest Heart & Stroke Scotland

 

Advice Line: 0845 077 6000
Monday – Friday 9.30 – 4.00

 

email: adviceline@chss.org.uk

 

Stroke Association

 

Helpline: 0303 3033 100
Monday – Friday 9.00 – 5.00

 

email: info@stroke.org.uk

Chest Heart and Stroke Scotland
Stroke Association

Advice

Advice

Talk to:

 

• Local Health Board or GP.

• Patient’s Council.

• MSP.

• Council.

• Councillor.

 

To access services

To access services

This Charter comes from the Scottish Parliament Cross Party Group on Heart Disease and Stroke.

 

 

It describes what all local services should aim to provide.

 

 

The Charter

The Charter

For information about development of charter go to www.strokecharterscotland.org.uk

 

 

The Charter

The Charter

Information symbol

We followed Stroke Association Accessible Information Guidelines to make this information easier to understand.

 

Available from:  www.stroke.org.uk

 

Easy Access Charter

Easy Access Charter

Accessible Information Guidelines

Stroke Charter General version available from

www.strokecharterscotland.org.uk

The General Charter

The General Charter

Charter symbol

Charter designed by:

 

Laorag Hunter and Amanda Bennett (Speech and Language Therapists)

 

Tom Orr, Accessibility by Design

 

September 2013

 

Charter Design

Charter Design

This Charter has been made communication accessible by speech and language therapists in consultation with people living with stroke.

Royal College of Speech and Language Therapists

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